Respond to Buyer Reviews

Video Guide coming soon

This walkthrough is currently in production. In the meantime, the written guide below covers everything you need.

What this video will cover

• Finding new reviews in your dashboard
• Reading the full context behind a review
• Writing a clear and professional public response
• Reporting reviews that violate community guidelines
• Asking happy buyers to leave a review
• How reviews influence your Trust Score and ranking

Related guides

• Trust Score
• Messages & Templates