Create Message Templates

Video Guide coming soon

This walkthrough is currently in production. In the meantime, the written guide below covers everything you need.

What this video will cover

• Opening the message templates settings page
• Writing your first template with placeholders
• Organizing templates into folders or categories
• Inserting a template into a live conversation
• Editing templates without breaking existing replies
• Sharing templates across your team

Related guides

• Messages & Templates
• Team Management