Buyer Requests
Cannot find exactly what you are looking for? Submit a Buyer Request to let sellers know what you need. Sellers browse buyer requests and reach out if they have matching vehicles. This is a powerful way to discover inventory that may not be publicly listed yet.
What is a Buyer Request?
A Buyer Request is a "wanted" posting where you describe:
- The type of vehicle you need
- Your budget range
- Specific requirements and preferences
- Your timeline for purchase
- Quantity needed (single or fleet)
Once submitted, your request becomes visible to sellers on the platform who can contact you with matching vehicles from their inventory.
Benefits of Buyer Requests
| Benefit | Description |
|---|---|
| Access Hidden Inventory | Sellers may have vehicles not yet listed |
| Save Time | Let sellers find you instead of endless searching |
| Better Deals | Sellers may offer competitive pricing to win your business |
| Multiple Options | Receive multiple offers to compare |
| Fleet Purchases | Ideal for buying multiple vehicles |
Creating a Buyer Request
Step 1: Access Buyer Requests
Navigate to the buyer requests section:
- Click Buyer Requests in the main navigation
- Or go to Account > My Buyer Requests
- Click Create Request button
Step 2: Basic Information
Fill in the essential details:
| Field | Description | Example |
|---|---|---|
| Title | Brief, descriptive title | "Looking for Euro 6 Long-Haul Truck" |
| Category | Main vehicle category | Trucks |
| Subcategory | Specific type (optional) | Tractor Units |
| Brand | Preferred manufacturer(s) | Volvo, Scania, Mercedes-Benz |
| Budget Range | Min and max price | EUR 70,000 - 100,000 |
| Currency | Your preferred currency | EUR |
Write Clear Titles
A good title helps sellers quickly understand your needs. Include key requirements like fuel type, year range, or specific use case.
Step 3: Specifications
Add detailed requirements:
Year & Condition:
- Year range (e.g., 2018-2023)
- Acceptable conditions (New, Used, Refurbished)
- Maximum mileage
Technical Requirements:
- Fuel type (Diesel, Electric, etc.)
- Transmission preference
- Emission standard (e.g., Euro 6)
- Engine power range
- Drive configuration
Features & Equipment:
- Must-have features
- Preferred equipment
- Cabin type (for trucks)
Step 4: Additional Details
Provide context that helps sellers respond appropriately:
| Field | Description |
|---|---|
| Description | Detailed explanation of your needs and use case |
| Location | Preferred pickup/delivery area |
| Urgency | Your purchase timeline |
| Quantity | Number of vehicles needed |
| Notes | Any additional requirements or preferences |
Step 5: Contact Preferences
Choose how sellers can reach you:
- Platform Messages Only - Most secure option
- Email - Allow sellers to email you
- Phone - Share phone number for calls
- WhatsApp - Enable WhatsApp contact
Privacy
Your contact details are only shared according to your selected preferences. You control what information sellers can see.
Step 6: Review & Submit
- Review all entered information
- Check for accuracy and completeness
- Click Submit Request
- Your request goes live immediately
Example Buyer Request
Here is a well-written buyer request example:
Title: Looking for Euro 6 Long-Haul Trucks - Fleet Purchase
Category: Trucks > Tractor Units
Budget: EUR 80,000 - 120,000 per unit
Description:
We are a logistics company expanding our fleet for international routes. Looking for reliable trucks that meet the following requirements:
Must Have:
- Euro 6 emission standard (required)
- Sleeper cabin for long-haul routes
- 500+ HP engine
- Full service history available
- No accident damage
Preferred:
- Automatic or semi-automatic transmission
- Fleet management telematics installed
- Recent tires with good tread
Open to Volvo, Scania, Mercedes-Benz, or MAN brands.
We need 5 trucks and can purchase all from one seller if inventory is available. Ready to buy within 30 days with immediate payment upon agreement.
Please include full specifications, photos, and service history in your response.
Timeline: Within 30 days
Quantity: 5 units
Managing Your Requests
My Requests Dashboard
View and manage all your requests:
- Go to Account > My Buyer Requests
- See list of all requests with status
- View responses received
- Track request expiration dates
Request Status
| Status | Description |
|---|---|
| Active | Currently visible to sellers, accepting responses |
| Paused | Temporarily hidden from sellers |
| Fulfilled | You found what you needed |
| Expired | Request validity period ended |
| Cancelled | Manually closed without fulfillment |
Editing Requests
Modify an active request:
- Open the request from your dashboard
- Click Edit
- Make necessary changes
- Save updates
Changes take effect immediately and sellers see the updated version.
Pausing Requests
Temporarily hide a request without closing it:
- Open the request
- Click Pause
- Request is hidden from sellers
- Resume anytime to make it visible again
Closing Requests
When you no longer need offers:
- Open the request
- Click Close Request
- Choose close reason:
- Fulfilled - You found a vehicle
- No longer needed - Requirements changed
- Other reason
- Optionally provide feedback
Deleting Requests
Remove a request entirely:
- Open the request
- Click Delete
- Confirm deletion
- Request is permanently removed
Deletion is Permanent
Deleting a request removes all associated responses. Consider closing instead if you may want to reference the information later.
Receiving Responses
Response Notifications
You will be notified when sellers respond:
- Platform notifications - Badge on your account icon
- Email notifications - If enabled in settings
- SMS notifications - If enabled and available
Viewing Responses
Access responses from your request dashboard:
- Click on your request
- View Responses section
- Each response shows:
- Seller information and Trust Score
- Proposed vehicle details
- Price offered
- Message from seller
- Vehicle photos (if provided)
Response Information
Each seller response includes:
| Element | Description |
|---|---|
| Seller Profile | Name, rating, verification status |
| Proposed Vehicle | Listing being offered (if from inventory) |
| Price | Seller's quoted price |
| Message | Custom message from seller |
| Availability | When the vehicle is available |
Responding to Offers
For each seller response, you can:
| Action | Description |
|---|---|
| View Details | See full vehicle information and photos |
| Start Conversation | Send a message to discuss further |
| View Seller Profile | Check seller ratings and history |
| Decline | Not interested (optional message to seller) |
| Report | Flag inappropriate responses |
Respond Professionally
Even if you are not interested, a brief polite response helps maintain good platform relations. A simple "Thank you, but this does not match my requirements" is sufficient.
Best Practices
Writing Effective Requests
Be Specific and Detailed
The more details you provide, the better matches you will receive. Vague requests lead to irrelevant responses.
Good: "Euro 6 Volvo FH 460-540 HP, 2019-2023, under 400,000 km, automatic, sleeper cab"
Too vague: "Looking for a truck"
Set Realistic Budget
Include a realistic budget range that matches current market prices. This attracts serious sellers with appropriate inventory.
Explain Your Use Case
Describe how you will use the vehicle. Sellers may suggest better options or highlight relevant features you had not considered.
List Priorities
Distinguish between must-have requirements and nice-to-have preferences. This helps sellers understand where they can offer alternatives.
Include Quantity
If buying multiple vehicles, state this clearly. Fleet purchases often attract better pricing and seller attention.
Maximizing Responses
Timing:
- Submit requests during business hours
- Allow 1-2 weeks for comprehensive responses
- Respond promptly to seller inquiries
Visibility:
- Use accurate, searchable terms
- Include relevant keywords
- Select appropriate categories
Trust:
- Complete your buyer profile
- Verify your account
- Maintain good platform standing
Request Visibility
Who Sees Your Request
Your active request is visible to:
- All active sellers on the platform
- Sellers with matching category inventory (prioritized)
- Regional sellers (if location specified)
- Sellers searching for buyer requests
Privacy Protection
Your privacy is protected:
- Contact details only shared per your preferences
- Personal information never displayed publicly
- Platform messaging always available
- Your identity protected until you respond
Request Duration
Requests remain active for:
- Default: 30 days
- You can close anytime
- Extend duration from your dashboard
- Automatic notification before expiration
Request vs. Search
| Feature | Buyer Request | Search |
|---|---|---|
| Approach | Passive - sellers find you | Active - you search listings |
| Coverage | May access unlisted inventory | Only see published listings |
| Effort | One-time setup | Ongoing searching |
| Responses | Sellers reach out | You contact sellers |
| Best For | Specific requirements, fleet purchases | Browsing, exploring options |
Use Both Methods
For the best results, combine buyer requests with active searching. Submit a request for your ideal specifications while continuing to browse listings.
Related Topics
- Searching Vehicles - Active search approach
- Contacting Sellers - Communication tips
- Services Booking - Arrange inspections