Dashboard Overview

Your seller dashboard is the central command center for managing your vehicle listings, communicating with buyers, tracking performance, and growing your business on Menon Mobility.

Accessing Your Dashboard

There are multiple ways to access your seller dashboard:

1. From the navigation bar - Click "Dashboard" in the top navigation
2. From your profile menu - Click your profile icon and select "Seller Dashboard"
3. Direct URL - Navigate to menonmobility.com/seller/dashboard
4. After login - You're automatically directed to your dashboard

Quick Access

Bookmark your dashboard URL for instant access. If you're primarily a seller, set your default landing page to the dashboard in Settings > Preferences.

Dashboard Layout

Top Navigation Bar

The top navigation provides quick access to essential functions:

Element	Function
Menon Logo	Click to return to the public homepage
Search Bar	Search within your listings by title, ID, or VIN
Notifications Bell	View alerts, new inquiries, and system updates
Messages Icon	Quick access to your inbox with unread count
Profile Menu	Account settings, switch accounts, logout

Sidebar Navigation

The left sidebar contains all dashboard sections:

Menu Item	Description	Shortcut
Overview	Dashboard home with key stats	G + O
Listings	View and manage all vehicles	G + L
Add Listing	Create a new vehicle listing	N
Bulk Upload	Import multiple vehicles via file	G + B
Messages	Buyer communications inbox	G + M
Buyer Requests	Browse what buyers are looking for	G + R
Analytics	Performance metrics and insights	G + A
Featured	Manage promoted listings	G + F
Team	Team member management	G + T
Settings	Profile, notifications, security	G + S
Subscription	Plan and billing management	-

Sidebar Collapse

Click the hamburger icon at the top of the sidebar to collapse it for more screen space. Your preference is saved automatically.

Overview Page

The Overview page provides a snapshot of your selling activity and key metrics at a glance.

Quick Stats Cards

The top of the Overview displays four key performance indicators:

Metric	What It Shows	Drill-Down
Total Listings	Number of active listings	Click to view all active listings
Total Views	Cumulative views across all listings (30 days)	Click for detailed view analytics
Inquiries	Messages received from buyers (30 days)	Click to open messages inbox
Favorites	Times your vehicles were saved by buyers	Click for favorites breakdown

Each card shows:

• Current value
• Trend indicator (up/down arrow)
• Percentage change vs. previous period
• Mini sparkline chart

Period Selector

Change the time period for your stats:

• Today - Current day activity
• Last 7 Days - Weekly overview
• Last 30 Days - Monthly summary (default)
• Last 90 Days - Quarterly view
• Custom Range - Select specific dates

Recent Activity Feed

The activity feed shows real-time updates on your account:

Activity Type	Information Displayed
New Inquiry	Buyer name, listing title, message preview, timestamp
Listing Viewed	Listing title, viewer location (country), timestamp
Favorite Added	Listing title, timestamp
Buyer Request Match	Request title, matching criteria
Review Received	Rating, reviewer, listing
Price Alert	Listing title, competitive price change

Activity Feed Actions:

• Click any activity to navigate to the relevant page
• Mark activities as read/unread
• Filter by activity type
• Load older activities with "Show More"

Pending Actions

A prominent section highlights items requiring your attention:

Pending Actions

These items need your immediate attention:

• 3 Unread Messages - Buyers waiting for responses
• 1 Listing Expiring - Renew within 2 days
• 2 Draft Listings - Complete and publish
• 1 Review to Respond - Maintain your reputation

Pending actions include:

• Unanswered messages (prioritized by age)
• Listings about to expire
• Incomplete draft listings
• Reviews awaiting response
• Payment issues
• Profile completion items

Quick Action Buttons

Prominently displayed buttons for common tasks:

Button	Action
+ Add New Listing	Opens the listing creation wizard
View All Listings	Goes to the listings management page
Check Messages	Opens the inbox
View Analytics	Opens the analytics dashboard

Performance Chart

An interactive chart displays your key metrics over time:

Chart Features:

• Toggle between Views, Inquiries, and Favorites
• Hover for exact values on any date
• Compare to previous period (dotted line)
• Zoom into specific date ranges
• Download chart as image

Reading the Chart:

• Solid line: Current period performance
• Dotted line: Previous period (for comparison)
• Shaded area: Variance between periods
• Markers: Significant events (featured listings, price changes)

Top Performing Listings

A quick view of your best-performing vehicles:

Column	Data
Thumbnail	Primary listing photo
Title	Vehicle title (linked)
Views	Total views this period
Inquiries	Messages received
Conversion	Inquiry rate percentage

Click "View All" to see complete listing analytics.

Listings Status Summary

A pie chart or bar showing the breakdown of your inventory:

• Active - Live and visible to buyers
• Draft - Work in progress
• Paused - Temporarily hidden
• Featured - Currently promoted
• Expiring Soon - Within 7 days of expiration

Notifications

Notification Center

Click the bell icon to open the notification center:

Notification Type	Description	Priority
New Inquiry	Buyer sent a message about your listing	High
Listing Viewed	Someone viewed your listing (batched)	Low
Favorite Added	Buyer saved your listing	Medium
Buyer Request Match	New buyer request matches your inventory	Medium
Review Received	Buyer left a review	High
System Update	Platform news and announcements	Low
Subscription	Billing, renewal, and plan updates	High
Trust Score	Score changes and badge updates	Medium

Notification Actions

For each notification:

• Click - Navigate to related content
• Mark as Read - Remove unread indicator
• Mark as Unread - Keep for follow-up
• Delete - Remove permanently
• Disable - Stop this notification type

Notification Preferences

Configure how you receive notifications in Settings:

Channel	Options
In-App	Always on, shows in notification center
Email	Immediate, Daily digest, Weekly digest, Off
Push	All notifications, Important only, Off
SMS	Critical only, Off (additional charges may apply)

Profile & Account Settings

Quick Profile Access

Click your profile avatar for quick actions:

• View Public Profile - See how buyers see you
• Edit Profile - Update business information
• Account Settings - Security, password, 2FA
• Switch Account - If you manage multiple seller accounts
• Help Center - Access documentation and support
• Log Out - Sign out of your account

Settings Overview

The Settings page contains multiple sections:

Section	What You Can Configure
Profile	Business name, description, logo, banner
Contact	Phone numbers, email addresses, website
Location	Business address, service areas
Notifications	Alert preferences for all channels
Security	Password, two-factor authentication
Privacy	Profile visibility, contact preferences
Preferences	Language, currency, timezone, date format
Team	Member management (if enabled in plan)
Billing	Subscription, payment methods, invoices
API	API keys and integration settings

Mobile Dashboard

The seller dashboard is fully responsive and optimized for mobile devices:

Mobile Features

• Swipe Navigation - Swipe between dashboard sections
• Touch-Optimized - Large tap targets and gestures
• Push Notifications - Real-time alerts on your phone
• Camera Integration - Take photos directly for listings
• Quick Actions - Respond to inquiries on the go

Mobile App Advantages

Download the Menon Mobility seller app for:

• Faster performance than mobile web
• Offline access to listing drafts
• Instant push notifications
• Quick photo uploads from gallery or camera
• Biometric login (Face ID / Fingerprint)

Keyboard Shortcuts

Power users can navigate faster with keyboard shortcuts:

Shortcut	Action
G + O	Go to Overview
G + L	Go to Listings
G + M	Go to Messages
G + A	Go to Analytics
G + T	Go to Team
G + S	Go to Settings
N	Create New Listing
/	Focus Search Bar
?	Show Keyboard Shortcuts
Esc	Close Modal/Sidebar

Enable Keyboard Shortcuts

Keyboard shortcuts are enabled by default. If they don't work, check Settings > Preferences > Enable Keyboard Shortcuts.

Customization Options

Dashboard Preferences

Personalize your dashboard experience:

1. Go to Settings > Preferences > Dashboard
2. Configure:
   • Default View - Choose which page loads on login
   • Default Time Period - Set your preferred stats range
   • Activity Feed Length - Number of items to display
   • Chart Type - Line, bar, or area chart
   • Theme - Light, dark, or system preference

Widget Arrangement

Some widgets can be rearranged:

1. Click the grip icon on any movable widget
2. Drag to new position
3. Changes save automatically

Data Export

Export your data from multiple locations:

Data Type	Export Formats	Location
Listings	CSV, Excel, PDF	Listings page > Export
Analytics	PDF, Excel	Analytics > Reports > Export
Messages	PDF, CSV	Messages > Export Conversation
Activity Log	CSV	Settings > Activity Log > Export
Invoices	PDF	Subscription > Invoices > Download

Troubleshooting

Common Issues and Solutions

Issue	Possible Cause	Solution
Dashboard won't load	Browser cache issue	Clear cache and refresh page
Stats not updating	Data processing delay	Stats update every few hours; wait 24h for new listings
Missing features	Plan limitation	Check if feature requires subscription upgrade
Notifications not appearing	Browser permissions	Enable notifications in browser settings
Slow performance	Large data load	Try filtering or reducing date range
Can't access settings	Session expired	Log out and log back in

Browser Requirements

For best experience, use:

• Chrome (recommended) - Version 90+
• Firefox - Version 88+
• Safari - Version 14+
• Edge - Version 90+

Enable:

• JavaScript
• Cookies
• Local Storage
• Notifications (optional but recommended)

Getting Help

If you encounter issues:

1. Check this documentation - Most answers are here
2. Search Help Center - Click Help in the sidebar
3. Live Chat - Available during business hours
4. Email Support - support@menonmobility.com
5. Phone Support - For Professional and Enterprise plans

Next Steps

Now that you understand your dashboard, learn how to:

• Create Your First Listing - Add vehicles to your inventory
• Manage Your Listings - Edit and organize efficiently
• Track Your Performance - Understand what's working
• Communicate with Buyers - Respond professionally